Frequently Asked Questions
Frequently Asked Questions
A comprehensive list of answers to our most asked questions.
FAQ
We work with a network of licensed banks, payment institutions and digital asset providers. Where you use a financial product introduced through PayFex Global, the regulated provider safeguards your funds with world leading banks and financial institutions.
Our network lets us match you with the right partner for your currencies, markets, industry and requirements, without you having to find them yourself. We turn the experience of finding multiple solutions into a seamless relationship with a single provider: us.
Typically, your company documents, ownership details, IDs and some information about your business and expected transactions. We'll guide you through the process from start to finish.
We give you access to institutional FX providers with competitive, transparent pricing. We will also facilitate a financial healthcheck for your business to demonstrate the value of using PayFex Global.
Yes. Our network includes providers offering FX forwards and options, allowing eligible businesses to lock in exchange rates for future payments.
Once your FX trade is booked, your agreed rate is locked in under the provider's terms, giving you certainty regardless of short-term market movements.
Our network covers over 170 currencies worldwide. We're confident that if you need it, we have it.
Your supplier can receive funds through their domestic banking network rather than an international transfer, often making payments faster, cheaper and easier to reconcile.
Payment settlement depends on the rail type used. PayFex Global offers instant rail access in multiple markets, which means for many currencies around the world, payments will settle within minutes to hours.
Yes. You can collect in multiple currencies globally, hold, and convert those funds when it suits you.
Yes. We support bulk payments, batch uploads and APIs for businesses making payments at scale through our network.
Yes. We specialise in solutions offering named accounts and virtual accounts associated with your business rather than generic pooled collection details, in multiple markets.
Our network supports a broad range of currencies and markets globally, including Europe, the Americas, APAC and Africa. Our "Currencies" page has a comprehensive list of all currencies and jurisdictions supported. Tell us where you operate, and we'll match you with the right solution.
Yes. Multi-currency solutions allow you to receive and hold supported currencies, so you don't have to convert every time money comes in.
Yes. Through selected regulated partners, we can support fiat-to-crypto and crypto-to-fiat on/off-ramping for eligible businesses and supported assets.
Talk to us
Join thousands of customers leveraging PayFex Global's network and optimise your payments infrastructure.
Talk to us
Join thousands of customers leveraging PayFex Global's network and optimise your payments infrastructure.
Talk to us
Join thousands of customers leveraging PayFex Global's network and optimise your payments infrastructure.
© 2026 PayFex Global. All rights reserved.
© 2026 PayFex Global. All rights reserved.
© 2026 PayFex Global. All rights reserved.
